FAQs

We follow the Australian Dental Association’s recommendation that children have their first dental visit by the age of 3.At our clinic, we encourage parents to book their children in with one of our oral health therapists for a gentle and positive introduction to the dental setting. If your child is under 3, we offer two options: Book an appointment with an Oral Health Therapist – Ideal for younger children to become familiar with the clinic, and for parents to discuss oral health habits, teething, and feeding concerns. Bring your child along to your own dental check-up – This allows your child to get used to the environment. If you have specific concerns about your child’s oral health, the dentist may perform a visual check during your appointment. Please note: We are no longer taking new under-3 patients for solo dental visits with a dentist, as these visits are generally not productive at that age.If you have any concerns about your child’s teeth or development, we’re happy to support you — just give us a call and we’ll recommend the best approach.

We ask for a deposit of $5000. This allows us to to secure a surgery date for you and begin ordering implant components. The final balance is due 3 weeks prior to the surgery date. You are welcome to pay in full, if preferred however it is not necessary. Treatment costs cover: Planning Laboratory work Implant components Implant Surgery Post-operative appointments If you need to cancel your surgery, payment is refunded. If you cancel within 4 weeks of the surgery date, a $500 admin fee applies to cover work and planning to date. Please speak with your treatment coordinator for questions about payment or finance options.

We are a group of practices owned by a corporation. All Money is held in a separate corporate bank account.The money only comes to the clinic and treating dentist on completion of treatment. Therefore, should anything happen to the dentist or work be incomplete they will be able to get a full refund’.

You may be eligible for early super release if you: meet the criteria for compassionate grounds are a citizen or permanent resident of Australia or New Zealand don’t have any other means to pay for your dental treatment You may also apply for release of super funds from a family member, or support a dependent with your own super fund.